That's an excellent explanation of what I'm after.
What happens right now is that government departments say it's up to the Privacy Commissioner to make the Privacy Act work, even if it's lousy. And Treasury Board has not done its work except on the policy side.
In the 1980s Peter Gillis provided a lot of leadership on the administrative policy side to make the Privacy Act work in practice. But the government has to do more to implement the Privacy Act by getting people outside the Privacy Commissioner's office who know what they're doing--chief privacy officers--exactly as you described it. And then there will be less of a burden on the Privacy Commissioner's staff because they will build a sensitivity to privacy, a privacy culture, and privacy champions into the work of all federal institutions.
And everybody has personal information. We haven't talked about privacy rights of employees here. You have 217,000 people in the federal government whose personal information from an employment place is all over the place with all kinds of service providers, with all kinds of disability providers, and the contracts may or may not extend the privacy obligations of the employer, the Government of Canada, to the service providers. That's a whole kettle of fish.
One of the great things in British Columbia was a privacy protection schedule that, out of the U.S. Patriot Act brouhaha, mandated that universities, corporations, crown corporations, government institutions always put this privacy protection schedule into contracts with service providers who could be anything from Sun Microsystems or IBM to Manulife and a whole bunch of them. So there is an incredible amount of work to be done.
And the government institutions have to do much of it themselves as part of due diligence and prudent management of information if they're going to continue to have the confidence of Canadians.