There are a few I didn't highlight because I don't feel I'm in as good a position to make that kind of recommendation. You were talking with a witness earlier about the discontinuance of complaints. I have some concerns about that in the context of PIPEDA. I have similar concerns about it in the context here, knowing that for many individual Canadians this is effectively the only form of recourse. Unless we have some very clearly articulated standards we run the risk of having someone who feels their complaint is legitimate, someone on the other side reaching a different conclusion, and the first individual leaving themselves with effectively no real recourse.
On May 15th, 2008. See this statement in context.