Perhaps I could deal with the first part, and I'll ask Ms. Rooke to deal with the redress issue.
As I mentioned before, the information we gather on inmates is really the lifeblood of our business. If we're going to make good public safety decisions, we have to gather all relevant information and keep gathering it constantly.
I take your point. Inmates are always going to be interested in what is on their file, because it's going to have a huge impact on the decisions that are taken about them. As a result, Ms. Rooke's shop is always going to receive, in decades to come, many requests for access to what's on the file. And when inmates are not satisfied with what they get back, I'm sure a complaint will follow.
But the bottom line is that the lifeblood of our business is information, and information on an inmate's file is of great interest to them. It's of great interest to victims too. There are many stakeholders involved, but that's very much our reality.
Perhaps Ms. Rooke might want to add some additional points on the redress issue.