Almost anywhere in Canada, if people park their automobiles in a place where it is illegal to park, they have a very high chance of getting caught, they will face a penalty, and the penalty will be collected or imposed within a reasonable time. We don't have an access to information system that works that way, and we need to. Across the country, if people could park illegally and not get caught, they would, because there wouldn't be a penalty. They wouldn't be caught, they wouldn't be publicly identified, and they wouldn't have to pay any price.
So multiple changes have to be made to the system. Part of the changes are...usually the signage is very clear that you're parking illegally. It's not clear to many public servants what can or cannot be released. The only way to clear this up is to give the Information Commissioner very broad powers to set all sorts of precedents, with decisions, about what has to be disclosed, require every institution to routinely disclose every document they create on the Internet at no cost--it can be done very easily these days--and maintain a public list of all those records. You reduce the requests where there are complaints. If there's a penalty for withholding the document and someone has clearly been identified as the person who made that decision and they'll face a significant penalty--like half a year's salary--as a fine, you'll see them stop doing it. That will change the culture--