Yes, exactly, but on the same token, with respect to.... As you say, it has slowed down. You have to wait. There's a backlog for the complaint process. Why would you take such exception to this order-making power recommendation that would put some teeth into it?
I agree that the commissioner, with due respect to him, has absolutely no power, short of taking a complaint to the Federal Court once it has been processed. The order-making power, to my way of thinking, would probably facilitate eliminating some of what you just explained, but you seem to be heading in the other direction on that.