We've also received testimony that the current backlog is a direct result of the umbrella expanding in terms of the institutions that fell under the act, and that 80% of the complaints, essentially, are being generated by just a handful of requesters. These individuals aren't asking for specific information; these are large requesters, which doesn't make them any less serious, but in effect, everybody is made to queue up. There are large requesters that are backing it up.
