Which it is not. I've taken care, in the paper that I put before you, in fact, to quote Mr. Marleau in his last annual report. Frankly, it's the same comment as has been made for 25 years. All of the commissioners have taken great pride in calling themselves ombudsmen and acting as ombudsmen. If you look at the definition of ombudsman, it's very broad, and subsumed to the title itself is leadership--by appealing to your committee, by appealing to the Canadian public, and by using the power of persuasion, which is another way of saying leadership, upon institutions to do what is required of them, short of using a legislative club.
On March 30th, 2009. See this statement in context.