Who should be held accountable when a department fails? You're getting upwards of 200 to 250 days as the norm to get information, based on the statistics provided by the commissioner. Who should be held accountable, and how do we get this rectified, when you're dealing with a culture of secrecy? Everybody agrees that there is a culture of secrecy and there has been for many years.
On May 4th, 2009. See this statement in context.