I appreciate that, and it is going to be helpful, because you know that our work is somewhat limited to the 12 areas, the so-called quick fixes, that the commissioner has raised with us.
Finally, when the minister was here he talked about items 4 and 11. I just want to clarify something here. Some of the discussion we've had with other witnesses and among members of the committee had to do with backlogs various and sundry, and one of the issues was frivolous and vexatious matters. Also, we discussed the recommendation about the commissioner's role and whether or not he can do an almost triage process whereby he's not going to follow first-in, first-out, but he's going to prioritize. This is kind of bending the rules a little bit, but it's helping to get the job done a little bit better.
I'm not sure if the minister thought of it in those terms. Item 4 could be applied to frivolous and vexatious matters, but item 11 is really not applicable if you're talking simply about trying to head off things that are just going to tie up resources for requests that are not credible. How do we handle frivolous and vexatious matters? Are you familiar with anything from discussions with any other jurisdiction that would give the commissioner some leeway or discretion with regard to what he reasonably believes to be frivolous and vexatious requests?