That gives rise to the next question. In the past, commissioners seem to have been quite active in initiating complaints. They've been proactive. Since your arrival, we've only had one that you've initiated.
We understand the hill that you face with the backlog, but because of the limitations of resources and because of the backlog, do you feel that you're not fulfilling the part of your mandate that involves your initiating complaints? If you feel you're not able to fulfill part of your mandate because you don't have the resources, have you just decided that this is an area that you can control, because you can't control outside complaints and you can certainly control the ones you make yourself? If you've decided you're not going to go to this area because you don't have the resources, what are the consequences in terms of good governance?