Good day, Mr. Marleau, Ms. Legault. Thank you for agreeing to appear again before the committee.
You have presented us with a summary of your caseload from 2006-2007 to 2008-2009. I note that the number of complaints has increased compared to the previous year. In 2006-2007, your Office received approximately 1,450 complaints, while the number almost doubled the following year. The same is true of the number of complaints pending.
We also see that several complaints were discontinued in 2006-2007 and in 2008-2009. However, on the following page, we see that 290 complaints registered by a single person were discontinued, Perhaps that explains the difference between the two years. How can a single person register 290 complaints, and what was the nature of these complaints?
According to the table, no complaints were closed during 2008-2009. In 2006-2007, 579 complaints were closed, while in 2007-2008 237 complaints were closed. I'd like you to explain these figures to me.