I will ask you to keep your answers short, because I have four questions to ask you in the space of five minutes.
My colleague opposite spoke of the cost of each investigation. Is the cost not directly tied to the response rate you get, and to the good will of the departments? Is the cost not a function of the difficulty you might have getting the information you request? The longer it takes you—and I'm referring to the average time its takes to process requests—the more resources you will need to assign to the job of getting these answers.