I wasn't expecting you to give me one. I was just wondering if the cost could be greater because your investigations are made more complex owing to the lack of cooperation on the part of the different departments. That was the gist of my question.
That brings me to my next question. I see that in the case of Canada Post, 32 complaints were registered, 28 of which were deemed to be substantiated. However, of the 26 complaints registered by Industry Canada, only four were deemed to be substantiated.
Could it be that all of the persons who initiated these complaints were inept at making a complaint? Or is it simply that it is easier to obtain the cooperation of Canada Post?