I totally agree with you. We need a strategy to recruit permanent employees and to build experience. Above all, what we need are employee retention strategies. As a result of the new legislation, public servants with experience in the areas of access to information and privacy were attracted to the 69 new agencies that were created. Therefore, we have experienced a shortage of employees.
My Office also hired five investigators on contract in 2005-2006 to handle the case backlog.The strategy was to hire contract workers since eventually, these resources would be lost.