Okay, 2010. When you talk about getting rid of the backlog, what's the timeframe for processing? I guess there are always going to be some complaints that take longer than others. What's your definition of getting rid of the backlog?
Bill Siksay NDP Burnaby—Douglas, BC
Okay, 2010. When you talk about getting rid of the backlog, what's the timeframe for processing? I guess there are always going to be some complaints that take longer than others. What's your definition of getting rid of the backlog?
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