Yes. A lot of the turnover in the past and a lot of our historic challenges that have led to the unfortunate creation of a backlog in our complaint investigation are due to the tremendous demand within the public service, particularly in the national capital region, for investigators. Because of new legislation and perhaps the importance in recent years of accountability, investigators are hugely sought after, so it's hard to keep a lot of them for a long term in a small organization.
As to the broader picture, I can only speak for my organization. I know that one of the reasons we've made some progress in the past year is that we've tried to have a mix of staffing practices. We've had different types of competitions--some inside the civil service and some outside the civil service. We've borrowed employees and joined in generic job competitions with other organizations. It has called for some creativity, but I don't know the source of the overall challenge.