Yes, we have what you would call a multi-pronged approach. The issue of hiring and retention has been a major focus of our human resources department. We've been looking into things such as training employees to make sure they know what they have to do, that they're clearly doing a good job and are happy in the workplace. We have been conducting exit interviews to see why employees are leaving, to find out what it would be. Unfortunately, these weren't very, very helpful, because it just seemed they were moving on to a new job opportunity.
On May 25th, 2009. See this statement in context.