Just by way of background, I did circulate a copy of the business model, Mr. Chairman. The business model is founded on the issues that I discovered when I arrived as commissioner, bearing in mind this very large backlog and the need to do systemic investigations at the same time. There was one pool of investigators by and large, although in 2005-2006 Parliament did vote some supplementary investigating money for systemic issues.
A new business model really seeks to segregate the activities of compliance, in terms of individual complaints, and the activities of operations, and to rally under one activity all of the systemic issues that demand our attention from time to time. We have enhanced the report cards to try to extract more of those in the future.
So this means we had asked for five FTEs to devote to investigative issues and one for advocacy, and we'll have to adjust and make do with the resources we have now and make some internal reallocations accordingly.