Thank you.
Mr. Marleau, I want to follow up on a very good point that Mr. Siksay was trying to get at. I didn't give him enough time to develop it, and I'm sorry, but he's on the list again and he will get a chance.
With the report cards that you have just given in the last report, which were not very encouraging for the ten, would it be fair to assume that the rate of new complaints will continue at similar levels to what we've had in the past year?