I have three or four years' experience in administering the registration regime. Since it is our main tool for ensuring that the process is transparent, I will continue to work on it. Specifically, I want to make it possible for lobbyists to make their own changes to the monthly communication return, correcting an incorrect title, for example. As things stand now, if a lobbyist wants something changed, he or she has to ask us to do it.
As for education, I would like to finalize our strategic plan so that we can make parliamentarians and Canadians aware of how important the requirements, and the whys and wherefores of the act are.
Finally, with respect to investigations and administrative reviews, I want to improve our process and case management systems.