First of all, I think that education and training are extremely important. One of the things I actually put into place was a learning and training policy. There are four types of mandatory training that the staff have to take, such as harassment training, health and safety. In addition, as we go through the evaluation process, employees each fill out a training plan that looks at their future—the training they need within the next year or two or three years, or the long-term objectives. The priority is always to train first for the job at hand, but to look at developmental training as well.
In terms of the revolving door, it hasn't been an issue with this organization. We've had very little turnover in starting up the organization.