I'm at the stage of starting to look at it—and I have to say this applies particularly in the code. But when I look into a matter and am some way down looking into it, or if I discontinue an investigation, I'm in communication with both the complainant and the person who was complained against. I will always complete my activity by writing them a letter and telling them what happened. It's confidential, unless they wish to release it.
On October 20th, 2009. See this statement in context.