I'd like to make a brief comment, Mr. Desnoyers.
My recommendations on the Commissioner's power to make orders pertained only to administrative matters; it doesn't change much. It could, for example, be a question of denying a department permission to charge administrative fees because it is 120 days late and asking the requester to pay $20,000. It could also be because it was late and is charging research fees 15 months down the road.
I recommended that for so-called administrative matters, the Commissioner have the power to make orders, that is, the power to step in and say that because the client got poor service and there was a 120-day delay, the department cannot charge fees as permitted by law. It wouldn't have been huge, but it adds another dimension: bureaucrats have a duty to respond and explain why fees were not charged. It was something along those lines; it was not, absolutely not, revolutionary.