I think the increase in capacity in training of ATIP professionals within the federal public service is a key administrative improvement that can be made.
I would go further and refer you to the recommendations we made to the Treasury Board Secretariat in our special report of February 2009. We not only suggest there should be training and professionalization of ATIP professionals in the federal public service; there should also be an integrated human resources strategy led by the Treasury Board Secretariat to fill the gaps within the federal public service.
It is true that capacity and training are having a major impact within the federal institutions in responding to requests. As an investigative body we also feel the impact it has on the conduct of our investigations when the professionals within the federal institutions are not properly trained, or there are not enough of them in the various institutions. In our office we've needed to have a clear recruitment strategy in order to fill the gaps within our own ranks.