I have a five-year overview of complaints, but I don't have the ones particularly on access. What I can say is that traditionally and constantly, people come to us for access to their files or because of issues of access to all the information they believe is in the files. They don't agree with the exemptions, or they think there's something more, or the departments have taken more than 30 days to respond. That's kind of the constant best seller in our work.
On November 19th, 2009. See this statement in context.