Yes, but as I indicated, the ways to make it disappear quickly are not there. If you look through the recommendations I made for both of our laws, I would like to have greater discretion as to which cases I have to take and which cases I don't have to take.
There are two phenomena. With respect to the Privacy Act, we have a certain number of people who come several times, who make a complaint every year because they want to know something in general. If we could simply direct them to our website to get the answer there, and so on, we could focus on something that would be of greater benefit to everybody.
This is a bit different from unemployment insurance claims. You either get your unemployment insurance extended or you don't. A lot of people simply want to know things. Some just want to complain about the government taking 31 days to process the complaint, even though they have the answer to the complaint. Those we have to touch with. That's for the public sector. I would like some streamlining of the law, because the administration of Canadian government is very different from what it was 25 years ago.