Mr. Marleau, in answer to some questions from my colleague Mr. Hiebert you mentioned that approximately ten users generate I think it was 47% of all the requests and complaints, which is really quite remarkable. Would it be fair to say that these requests and complaints consume approximately 47% of your budget, or a similar percentage of your budget? And if so, how much is that?
On March 4th, 2009. See this statement in context.