Mr. Robert Marleau at the Access to Information, Privacy and Ethics Committee

On March 4th, 2009. See this statement in context.

March 4th, 2009 / 5:30 p.m.

Information Commissioner, Office of the Information Commissioner of Canada

—they rank eight, nine, and ten, at less than 2%, and 1% of my volume.

My conclusion is that the media complainer is not an issue for me. In terms of managing the total volume, with the proper triage in place, I can provide better service to any category, and better service to the media user and complainer.

See context to find out what was said next.