In the case of the Department of Justice, I would say it's two issues. They invested in resources and training, and they have established memorandums of understanding with some 18 institutions on consultations because they're one of the departments that get consulted a lot. But the biggest component in my evaluation is effective leadership. I know from talking to the minister, having had ratings of F for three years in a row, they decided that, as the Department of Justice, they should be at the top of the list.
On March 4th, 2009. See this statement in context.