I would love to see that document, Mr. Marleau.
I'm just noting for the committee members here that when we look at these numbers, when we look at the number of complaints, when we look at the increase from 22,000 requests in 2002 to 30,000 requests in 2008, we're not talking about the public as a whole. We're talking about fewer than a dozen people--I wouldn't say that they are manipulating the system--certainly taking full advantage. Would that not be a fair description?