Mr. Chairman, I don't want to disagree with the honourable member, but my recollection of what I said was that the expansion of the statute to some 70-plus institutions has resulted in more requests and more complaints, but it's not the overwhelming cause. The increase is about 6% over six years, so there doesn't seem to be, year over year, a direct correlation with the number of requests filed.
There has been a large increase in the number of complaints. Instead of 35% over five or six years, the complaints are up 142%. Some of it, our data shows, is partially due to new institutions, apart from the CBC event of 2007-08. But they are not the cause of the increase in volume.