I think I answered that question indirectly last week. There are very few actually that I would deem to be absolutely vexatious and absolutely frivolous. There's sometimes some context to it that gives you a sense, but it depends on whether you're on the asking side or the receiving side.
The flexibility that I'm looking for, apart from dealing with those, is to ease the pressure on resources within my office. For instance, I may have four previously closed extensions to complaints. If I get another one that is almost identical, I have to open a file, I have to investigate, I have to assign a resource. So it would give me the discretion to apply, to some degree, the results that I've already established—the investigative results—to some of those coming in the door. So I could say, no, I won't investigate this because we dealt with it in another timeframe, in another annual report, in another context.