It is difficult for me to give you a figure, because I do not receive the complaints. I have no idea of what is happening in the system with respect to the situation you describe. I can see from the complaints that some requesters regularly ask for the same information. They are tracking a particular issue. The request is not always the same. Sometimes it covers a slightly different period than the one mentioned in the original request. When requesters receive certain information, it often leads them to request more. However, if they are not satisfied with the information, if it has been heavily redacted, they complain to us and we conduct an investigation.
On March 9th, 2009. See this statement in context.