One of Mr. Marleau's recommendations, as I understand it, is to go to a web-based system, and I certainly understand the efficiency reasons for that. But I'm concerned that foreigners might make up a very large percentage of the users. I wonder how Canadians who are trying to get access to their personal information then might be put at a disadvantage while the system is dealing with answering the information requests from foreigners.
On March 11th, 2009. See this statement in context.