That situation transpired in a very few brief moments. There was a concern raised about the file. I was informed that a concern had been raised. My associate deputy's office contacted me. It was not clear what the concern was, but it was clear that the release package had been placed in an envelope and left for the mail room to pick up.
We did not know the nature of the concern or the full nature of the concern, and whether or not the envelope had actually left in the mail stream from the department. So it was a matter of a few brief minutes to assess the situation and determine what the next steps of action would be.
The decision was made to attempt to retrieve the envelope from the mail room, if at all possible, and then later assess what the concerns were. It was at the end of the day. As I recall, it was close to 5 o'clock. There was concern about whether or not the envelope had been placed in the mail stream and had left the department.
Fortunately, in this case the envelope had not been stamped, had not left the department, and was retrieved from the mail room. Then, based on that, decisions could later be made as to what was the nature of the concern regarding the file.