Yes. In fact, educating small and medium-sized businesses would be an objective for the next three years--if I continue on for three years--because we realize, partly because of the work of these two university professors, that big business, like the big insurance companies, the big banks, and so on, are following the rules pretty well. They're pretty sophisticated. We rarely have serious complaints against them now, and if we do, they're quite rapidly settled.
The issue with small and medium-sized businesses is that this is seen as an extra financial burden—and it probably is—for them, as just another thing they have to do. We're working on a program, particularly out of Toronto, where a lot of Canadian business is centred, to take some of the tools that have been developed by big business and, with them, try to adapt them. So these would be tools that small and medium-sized businesses could access free of charge through our office so that they don't have to go out and spend $200 or $300--sorry, $3,000--on a custom-made.... There should be something that is reasonably adapted, that can be scaled down from the bigger business experience.