It's been in doing the outreach activities. So for example, as I indicated, one of the outreach activities I did was to the chamber of commerce. During that discussion it validated one of the things I'd been hearing, which is the fact that companies were deciding to rationalize in terms of how many people were actually speaking to government. It's sort of the same thing if you think about media. You usually don't have the whole office or building speaking; you limit it to one or two people. They were finding that with the monthly communication reports and wanting to stay in compliance they were limiting the number of people actually speaking.
On October 21st, 2010. See this statement in context.