No, I just want to be clear and fair in my representation on her behalf.
She was first off the mark to initiate a complaint, has led a speedy investigation to get to the heart of the matter, and has in a precedent-setting way said, “I don't want just undertakings that you're going to do this. I want you to show me that this has been done before I will say and agree to say that it's been resolved.” I think that's also important, to indicate the seriousness of the situation.
The other thing I just want to clarify is that we're talking about two different technologies or two different deployments. One is the taking of the pictures, which is something that had been going on much longer, and about which the commissioner wrote to the organization in 2007 to indicate that she had problems. So there has been a long conversation to get them to adapt their practices to comply with Canadian privacy laws. That's one.
Then the more recent innovation is the collection of radio Wi-Fi signals or publicly broadcast Wi-Fi signals. That is something very recent. As I said, I know only that on April 27 we received knowledge that they were doing this and that in May there was a problem. She responded on May 30.