Thank you.
With reference to things like backlogs, it is a little bit worrying that you hope that you'll pass this time. Usually when you get an F, you more or less want the “most improved” award next. It means that all of a sudden there needs to be new attention put on retention, recruitment, and hiring to deal with backlogs, particularly since there is a statutory requirement to get this done.
I would like to know how that happens. What's the problem? We understood that sometimes only half the people who were supposed to be dealing with this were there. How do you do better on that?
Obviously we're very excited by what you have been doing on open government and the various approaches that you've demonstrated you can do in terms of Emitter.ca and these kinds of things. I also think that in terms of the trouble you're in, backlogs could be fixed and even the number of requests decreased if we could move to more of an open government approach, which would actually have all this stuff up there anyway so that people wouldn't even have to ask.