I understand, from what you have told us and from what the commissioner has stated, that your staffing complement was not where it needed to be and that you have been working on it. You have talked about the different initiatives you've put in place for training and for retention, and that's good. Taking into account that you have done those things, how do you think your next report card is going to look?
On November 23rd, 2010. See this statement in context.