We had a lot of information on our website, and it was in non-readable formats, PDFs and text. We also looked at the number of calls to our 311. People were looking for information. We wanted it to be driven by the public, as opposed to the city believing this is what they needed. Again, we went for things we knew people were looking for: transit schedules, waste pickup, neighbourhood boundaries, road closures. Some things are really practical that we know people are looking for.
On December 7th, 2010. See this statement in context.