Internally, we've done what we can with the registration system. We've tried to make it as easy as possible for them to manoeuvre through dashboards, to cut and paste, and even to go back and forth between languages. However, the problem I've heard from some has to do with the monthly communication report. They're trying to keep track of who's actually communicating with whom, and whether they need to file the monthly reports. I have to admit I'm not sure how we can make that any easier.
On December 14th, 2010. See this statement in context.