Thank you, Ms. Legault and Ms. Neill, for appearing today.
I reviewed some of the comments that were made last year, on the same date. A number of issues were raised at the time with respect to the backlog, staffing, and so on. What you have been able to accomplish in such a short span of time is quite remarkable. I want to congratulate you on a job well done. You have succeeded in greatly reducing the backlog and in introducing a number of systems that greatly enhance your efficiency.
Of course, as we heard in your opening statement earlier, a staff increase was a contributing factor, in addition to your very effective management. Last year, we raised the issue of staffing and recruiting new employees. There was a problem retaining staff. The same problem was occurring elsewhere, in the area of privacy legislation. You had an extremely high staff turnover, to the point where the OIC was not able to properly fulfill its mandate.
Now, in a very short span of time, you find yourself with a surplus of highly efficient employees. What is your secret? How do you retain your employees? I understand you recruit them in universities, but how is it that someone does not come along and steal them, as was happening previously?