In terms of the actual comfort with releasing our data, that is a very common thing you will encounter. It's to the point that Mr. Michaud made: departments know their data is imperfect, but somehow they think if nobody else knows that, then they're not so concerned. It's the same data whether you make it publicly available or not. What we are finding is that our partners are coming back to us and helping us on a much more rapid basis to actually improve our data. That is actually invaluable. The impact it is having is exactly the opposite of what we feared.
I'm not an expert on the development of tools. I do know, though, that there has been a lot of science with regard to what I would call translational tools that take a shift in data and convert it into what I would call a story so that somebody can understand what that data is telling them. It's really a significant area of innovation right now, which we're using. Whether it's through applications or other kinds of tools, we're actually helping to take data sets that for years public servants and some professionals have used, and we're trying to take them to a place where really anybody could use them without having to be trained extensively.
In terms of the resources we put into this, at the direction of our mayor and council we rolled out this initiative at a time when we were significantly constrained and actually finding areas of savings and efficiencies across our organization, so it wasn't a time of great largesse in our budget process. We had to commit a number of staff to doing the ramp-up of this initiative. We've now reorganized our whole information management and information technology department so that it works as a unified platform for our whole organization, which wasn't the case before when it was quite disparate.
We have both made an investment of staff time and, in some cases, spent some money to allow us to purchase some of the software that is helpful to us, but a lot of what we've come back with has been developed by our partners. As Mr. Michaud has said, there's a huge amount of free, in-kind contribution by not the developers community but the development community, which is so keen to help us move along this route that they are giving their time, their expertise, and, in some cases, their intellectual property for us to use.