I'll respond to that one first.
It's clear that all the social media tools and all the avenues we have created for those folks in Times Square to access us have paid off. We have opened up the records of the country to new audiences through Facebook, my own blog, ten different blogs, and massive amounts of photographs on Flickr.
Folks who have never had any connection with the National Archives are now finding us and using us in ways they never have before. So I would say it's had a huge impact on the number of new audiences attracted to the archives.