Certainly.
In terms of the retrieval process, I wasn't there at the very beginning, but I'm not aware that this was the issue as much as the processing of the sheer volume of information that needed to be processed in order to answer the request. I think our document retrieval processes, considering the size of our organization, are adequate. They probably could be improved, like anything else, but I don't think the issue is there. We have made some changes at the personnel level in terms of the ability to get the processing of the exclusion and of the records more streamlined. That we've done already.