I'm just saying that I don't have the full data set to give you another grade on the report card. There's a fairly lengthy questionnaire my office goes through with an institution. So I'm not prepared to do that. What I'm prepared to say is that there are significant signs of improvement.
Just as an example, Monsieur Lacroix stated that it now takes 61 days to process requests, whereas the information we have in the report card says 51 days. I'm a little bit puzzled by that.
What I'm saying in terms of giving another grade is that I don't have the data in front of me. What I have here in the report card relies on what the CBC has told us, as part of our questionnaire, and there are significant signs of improvement. There are also significant signs of improvement in relation to delay complaints in my office this year.
Yes, there are definite signs of improvement. They've accepted our recommendations. We shall see next year.