I will use investigations as an example. With the new legislation coming into force, we had to review all of our practices and procedures and make the necessary changes so that investigators could perform their duties, namely, administrative reviews and investigations. As for streamlining, based on our experience with the procedures, we can create models. More time has to be spent looking at the information from the political standpoint. With the procedures in place, we can streamline by taking certain steps to move files along more efficiently. But, by the same token, we cannot sacrifice quality just to move files along.
