So the “net net” on this could be that ultimately you would probably need some additional resources to do it, but we'd likely find savings elsewhere, for example, or efficiencies in the system of actually following up on some of these incidents where you determine it's appropriate. In other words, other agencies wouldn't necessarily have to be involved. You can handle it all in-house. That's an efficiency.
On May 1st, 2012. See this statement in context.