Consumers who want to have their telephone directory listing removed may have it removed from the directories we sell for the search engines or they may have it removed from all of the directory products, things that are used for direct-marketing purposes rather than just directory search engines. They can contact us to do that via our website. They can fill out the form online and that opt-out is posted in the next update cycle of our database, which is monthly, and then redistributed to our clients.
For the business side of the house, we offer essentially the same service, but because businesses really don't typically want to opt out, they usually contact us if they've moved or changed their telephone number or something. They're typically more interested in a correction, because businesses want consumers to find them. We will make that correction, and it will be published in the normal update cycle, but if they want us to do a special distribution of that new data, then we do ask for a small fee for that.